Miranda Day Surgery
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Information for your Surgery

Before Your Surgery

Before your admission to Miranda Day Surgery, all paperwork related to your admission must be completed. We encourage all patients to submit their completed paperwork, preferably two weeks before the day of operation, to allow our team to prepare for you.

During your consultation with your Doctor, they will advise you of your admission date to Miranda Day Surgery. Your admission date will be determined on your Doctor’s booking list; usually, the waiting time will be from two to four weeks.

You will be called on the business day before your procedure to confirm your arrival time fasting time and to confirm payment details. Payments can be made by cash, cheque, Visa, Mastercard, Amex or direct deposit. We do not charge credit card surcharges. You will also be asked a series of questions on a pre-operation checklist to ensure that you are ready for your surgery.

If you have any questions regarding your surgery at Miranda Day Surgery, please contact our friendly staff on 02 9525 8669.

Day Of Surgery At Miranda Day Surgery

On your day of surgery, please bring the following with you;

  1. Medicare Card, Pension Card or other concession cards such as Veterans’ Affairs Entitlement Card and Health fund details.
  2. Health Fund and Payment options
  3. Past Medical History from your GP
  4. All current Medications in original boxes that may need to be taken immediately following your surgery, such as insulin
  5. Radiology and Pathology Test results


Please DO NOT BRING any jewellery or valuables with you; Miranda Day Surgery does not accept responsibility for patient’s valuables.

Important points to remember;

  • Shower prior to arrival
  • Wear comfortable, loose clothing
  • Do not wear makeup or nail polish
  • Remove all jewellery, including body piercings, if possible.
Fasting

You must fast for 6 hours prior to your admission time. This includes NO water and NO chewing gum or mints. The time you will need to fast from will be given to you during your pre-op phone call on the day before your surgery.

What To Expect On Arrival At Miranda Day Surgery

Our reception staff will greet you and finalise the necessary paperwork and settling of accounts on arrival.

Our admissions nurse will then accompany you to the pre-operative area, where you will put a theatre gown over your street clothes. The nurse will confirm your details, procedure and consent form, allergy status, fasting status, and take observations. If you or your escort require a medical certificate, the admissions nurse will arrange that for you.

Depending on the type of anaesthetic you will have for your procedure, an anaesthetist may see you before your procedure. Your surgeon will discuss with you the type of anaesthetic and how to contact your Anaesthetist if necessary.

At all times, the nursing staff are there to assist you if you have any concerns or questions.

Discharge From Miranda Day Surgery

Approximately 30 minutes after your procedure, once your observations are stable and you are alert, you will be offered light refreshments. After this, your cannula will be removed, and you will wait to see your specialist and for your escort to collect you.

If your procedure involves sedation, you must arrange for a responsible adult to pick you up and stay with you for at least 24 hours following discharge. In addition, you will be advised that after a Sedation, you should not drive or operate machinery, sign important documents or make important decisions for at least 24 hours following discharge.

It is the policy of Miranda Day Surgery that you are not permitted to catch public transport home after your procedure; this includes taxis and Veterans Affairs drivers. This policy is for the safety of our patients and has been fully endorsed by our Medical Advisory Committee and Governing Body.

To be ready for discharge, patients need to meet the following criteria:

  • Be alert and orientated
  • Tolerate fluids
  • Have a responsible adult to take them home, and care for them at home
  • Have clear written post-procedure instructions/education, post-procedure care if applicable, and details of who to contact in an emergency
  • Have a follow-up appointment made, if appropriate.


Once your escort arrives at Miranda Day Surgery to collect you, the recovery nurse will go through the Discharge Instructions with them. If you have any questions, our recovery nurses will be able to assist you.

On discharge, we will ask you to complete a Patient Satisfaction Survey, which may be posted back to Miranda Day Surgery or brought to your post-op appointment. The information gathered from the survey is very important to us and can be compliments, constructive criticism or suggestions. All feedback is welcomed and valued as it helps us improve our service level to patients and carers.

Following your procedure, you will receive a post-operative phone call from your surgeon to enquire about your recovery. 

Fees And Accounts

All private Health Funds pay Miranda Day Surgery Second Tier Default Benefits; we also have a contract with the Department of Veteran’s Affairs.

If you have top-level health insurance, your Health Fund should pay for your stay with us in full; however, you will have an out-of-pocket expense if you have an excess or are only covered for Public Hospital.

If you do not have Private Health Insurance, you will need to pay for your procedure in full. This is referred to as being `Self-Funded.’

Our team will complete a health fund check two weeks before your admission to Miranda Day Surgery; however, it is strongly recommended that you contact your private health fund to check that you are covered for your proposed surgery and any related excess or co-payments that will be payable on admission.

For Self-funded patients, an estimate for your procedure will be provided to you once your admission paperwork is complete. This estimate must be paid in total before your admission to surgery.

If your account is subject to Worker’s Compensation or Third Party claim, approval must be sought before your admission.

We accept cash, EFTPOS, VISA, Mastercard, Bank Cheque, AMEX or Direct Deposit. Please be aware. We do not accept personal cheques.

Before having your surgery, all outstanding accounts must be settled, and our team will go through this with you.

Parking And Transport

Miranda Day Surgery is located at Suite 25, 20 – 24 Gibbs Street, Miranda, in the heart of Miranda medical precinct.

Train: Miranda train station is closest to Miranda Day Surgery, with a 3-minute walk to the hospital

Carpark: There is no car parking facility at Miranda Day Surgery. The closest car park is located within Miranda Westfield Shopping Centre, an 8-minute walk to Miranda Day Surgery, with the first 2 hours free with fees applicable.

Off-Street Parking: There are off-street parking positions available on Gibbs Street, along with a 10-minute patient drop off. Unfortunately, Miranda Day Surgery does not control these. However, generally, parking can be found.

Quality Information – Your Rights & Responsibilities

Accreditation

Miranda Day Surgery is fully accredited against the National Safety and Quality Health Service (NSQHS) Standards. Accreditation is assessed and granted by DNVGL, a certification body approved by the Australian Commission for Safety and Quality Care.

Our mission at Miranda Day Surgery is to provide high-quality patient care. Reporting safety and quality data allow us to monitor our care delivery continually.

Explore below how our team at Miranda Day Surgery addresses each quality area of assessment.

PATIENT SAFETY & QUALITY INDICATORS
HOSPITAL PERFORMANCE
Year of Assessment
2020
2021
2022
Certification (ISO 9001:2008 & NSQHS)
YES
YES
YES
Infection Rate
0%
0%
0%
Hand Hygiene Compliance
84%
84%
85%
Patient Falls
0%
0%
0%
Unplanned Return to Theatre
0%
0%
0%
Unplanned Transfer to another hospital
0%
0%
0%
Medication Safety Errors
0%
0%
0%
Patients Developing Pressure Injuries
0%
0%
0%
Patient Satisfaction
98%
98%
99%

To be prepared for your admission to Miranda Day Surgery, it is recommended that you review the ‘Top Tips for Safe Health Care‘ which the Australia Commission produces on Safety and Quality in Health Care.

About Us

Miranda Day Surgery is a purpose-built, modern day surgery, conveniently located in the hub of the Miranda medical precinct in Gibbs Street, a short walk from Miranda railway station.

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Infection Rate

Miranda Day Surgery implements systems to prevent and manage Healthcare-Associated Infection (HAI).

Miranda Day Surgery believes that through education of staff and patients, monitoring of processes and systems, and surveillance of any infection occurring as a result of care provided by the facility, the risk of transmission of HAI will be minimised.

To date, these processes and systems have ensured that there have been no instances of HAI.

One of the most effective means to prevent infection from spreading amongst patients is for all health professionals to wash their hands

Hand Hygiene

Hand hygiene is the single most important action in preventing the spread of infection in a health care setting.

All staff at Miranda Day Surgery carry out the 5 moments in hand hygiene at all required times.

Patients and visitors will also be encouraged to carry out appropriate hand hygiene through the use of alcohol-based rubs located throughout our facility.

MDS participates in regular hand hygiene audits, and results of these audits are relayed to the relevant internal committees.

Patient Falls

Miranda Day Surgery implements systems to prevent patient falls and to minimise the harm from falls. Systems are in place to prevent patient falls, including patient screening and assessment.

For useful information on the prevention of falls, please click here

Unplanned return to theatre

Unplanned returns to the operating theatre are frequently due to complications, such as treating bleeding or other problems occurring early after the operation.

MDS monitors any unplanned theatre return. This data is used to determine if any action is required.

Unplanned Transfer to Hospital

MDS monitors and reports on any unplanned transfer to the hospital.

No planned admission is expected to result in a transfer of a patient to an overnight facility; therefore, we monitor this to identify why this occurred.

 

Medication Safety Errors

Medicines are commonly used to treat a variety of conditions in a healthcare setting, and therefore it is important to measure the risks of errors.

MDS has medication administration policies and processes that have been developed using best practice principles.

Medication errors are taken very seriously, and staff are encouraged to report any incident regardless of how minor it might be.

Any medication incident is investigated and actioned through our Medical Advisory Committee.

Patients Developing Pressure Injuries

Pressure injuries are wounds that form because of prolonged pressure to an area of skin. Pressure injuries are recognised worldwide as a common cause of harm to patients and could cause significant pain and discomfort, resulting in a slower recovery for the patient.

While patients are only at MDS for a maximum of 4 hours, we use risk assessment tools to manage patients at risk of pressure injuries.

Staff take every action to reduce the likelihood of a pressure injury occurring whilst in our facility.

For useful information on the prevention of pressure injuries, please click here

Patient Satisfaction

MDS believes in a patient-centred care philosophy. All staff believe that care delivery should be respectful of and responsive to the values, needs and preferences of its patients and their carers.

We encourage feedback from patients and their carers through our patient satisfaction surveys and post-operative phone calls and on the day of surgery through our staff.

Information obtained is used to improve our care delivery.